SHIPPING Shipping to the U.S.A. (U.S. Postal Service) and to Canada (Canada Post) is calculated is dependent on your location. All Canadian orders over $100.00 qualify for free shipping in Canada. All USA orders over $150.00 qualify for free shipping in the continental United States of America. Currently, we ship to Canadian and American addresses, excluding Hawaii & Alaska. All orders are processed within 1 business day. Depending on your shipping location, orders will be delivered in 2-10 business days. Xpress shipping is also available for a different fee. RETURNS If you are not completely satisfied with your purchase, you can return any item(s), for any reason, within 10 days of original purchase. Once we receive the item(s), we will refund your credit card the full purchase price, less the original cost of shipping. All returns are free of charge. To return an item, log into your account and click on "RMA/Returns." Follow the instructions to request a return. Once your request has been reviewed and approved, you will receive a confirmation email containing an RMA form and a prepaid return shipping label. Please print out both and attach the shipping label to the shipping box and include the RMA form inside the box. Please note, only items purchased from our website can be returned this way. If you purchased an item somewhere other than our website, please contact the store and follow their return procedures. ALL ITEMS PURCHASED FROM THE OUTLET/CLEARANCE SECTION ARE FINAL SALE. THEY CANNOT BE RETURNED OR EXCHANGED.